Refund & Returns Policy

Refund Eligibility

To be eligible for a refund, the item must:

• Be unused and in the same condition as received.
• Be returned in its original packaging (when applicable).
• Have a valid return authorization requested within 7 days of delivery.

We reserve the right to refuse returns that do not meet these criteria.

Return Process

After your return request is approved, we'll email step-by-step instructions for sending the item back. Please:

1. Pack the item securely to prevent transit damage.
2. Include any original accessories, manuals, and packing materials.

You are generally responsible for return shipping costs. Shipping fees are refundable only when the return is due to our error or a defective product.

Refund Processing

When we receive and inspect your return, we will:

• Send an email confirming receipt of the returned item(s).
• Notify you whether the refund was approved or denied.

Approved refunds will be processed to the original payment method within 14 days. The time until your account reflects the refund depends on your payment provider.

Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us immediately so we can make it right. To speed up the process, we may request photos or other evidence of the damage or defect.

Contact Us

Questions about refunds or returns? Email us at info@Printetech.shop or include your order number and a brief description. We aim to respond as quickly as possible.